FAQs

What is your delivery time?

In-stock products are usually shipped within the next two business days since they are already sewn. They are sent with a tracking number. Delivery times according to your address are entered at the time of payment.

Do you offer express delivery options?

Yes, you have options during checkout by entering your delivery address. When delivery is free, packages are sent by standard delivery.

What are the delivery rates?

Delivery rates are calculated directly in the basket according to your address.

Can I track my order once it is shipped?

Yes, all deliveries are sent with a tracking number with some exceptions.

Do you accept returns or exchanges?

We do not accept returns or exchanges since all products are handmade. In the product description sheets all the information is written. Take the time to read carefully and if you have any questions, do not hesitate to contact me before your purchase, I will be happy to help you choose wisely.

Are your clothes, blankets and play mats machine washable? 

Yes they are machine washable. Washing instructions are included in the description sheet and also on the labels on your products. For the longevity of your item, washing in cold water is recommended and putting the garment inside out. Drying is always best hung, to avoid wear and loss of colors, but you can put them in the dryer on low/medium temperature. The fabrics have all been pre-shrunk in the dryer before cutting and sewing to avoid too much deformation during the first drying.

What materials do you use to make baby clothes?

All clothes are made with natural fibers like cotton and bamboo. I prioritize natural fibers for babies' delicate skin and the breathable side of these fibers. Babies regulate their temperature poorly so I find this function important. In addition, all fabrics are OEKO-TEX® ECO PASSPORT certified, which certifies that the inks used to color the fabrics are not harmful to health. In addition, it certifies that it is sustainable and responsible production of textiles and leather.

Can I personalize baby clothing with a first name or a special pattern?

I will be happy to discuss with you for a special order or customization! I can make orders according to your needs, and also I can draw patterns according to your needs!

How can I be informed of your new collections or promotions?

By subscribing to our mailing list on the site.

Can I cancel my order after placing it?

For in-stock orders, you have 1 hour to cancel your order.